Privacy Policy

Pioneer Research Solutions (“PRS,” “we,” “our,” or “us”) is committed to protecting the privacy and security of visitors, participants, sponsors, and partners who interact with our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information obtained through our website and research-related activities. This policy applies to individuals located in Houston, Texas, and surrounding areas including Pasadena, Sugar Land, Katy, Stafford, Missouri City, Pearland, and Greater Harris County.

Information We Collect

We may collect the following types of information:

  • Personal identifiers such as name, phone number, email address, and mailing address

  • Demographic information such as age, gender, and general location

  • Health-related information voluntarily submitted for clinical trial screening

  • Appointment requests and inquiry submissions

  • Website usage data including IP address, browser type, and pages visited

We only collect information that is relevant to providing clinical research services or responding to inquiries.

How We Use Your Information

Information collected by Pioneer Research Solutions is used to:

  • Respond to inquiries and appointment requests

  • Determine eligibility for clinical trials

  • Communicate study-related information

  • Improve website functionality and user experience

  • Maintain regulatory compliance

  • Support research operations and reporting

We do not sell or rent personal information to third parties.

Information Sharing and Disclosure

Your information may be shared only when necessary and in compliance with applicable laws, including:

  • With Institutional Review Boards (IRBs)

  • With study sponsors or Contract Research Organizations (CROs)

  • With regulatory authorities when required

  • With service providers supporting website or data systems

All third parties are required to maintain confidentiality and data security.

Cookies and Tracking Technologies

Our website may use cookies and analytics tools to understand visitor behavior and improve services. Cookies do not collect personally identifiable health information. You may disable cookies through your browser settings.

Data Security

We implement administrative, technical, and physical safeguards to protect personal information from unauthorized access, alteration, disclosure, or destruction. While no system is completely secure, PRS follows industry best practices to protect data.

Your Rights

You have the right to:

  • Request access to your personal data

  • Request corrections to inaccurate information

  • Withdraw consent for communications

To exercise these rights, contact us using the details below.

Contact Information

Pioneer Research Solutions
10700 Stancliff Rd, Houston, TX 77099
📞 (713) 333-9323
📧 bd@pioneerresearchsolutions.com